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About Us


Our Industry

A highly innovative group of captive, third party and local service providers supporting international companies. Our firms provide a wide array of services such as contact center management, financial functions, human resource tasks, transaction processing and many more. 


Our History

In celebrating our fifth anniversary, we forged a partnership with the  Jamaica Gleaner to publish a monthly supplement dedicated to highlighting events, updates and trends in Jamaica's outsourcing industry. The initiative is also a part of the Association's thrust to increase awareness of the sector. 


Our Mission

Our members focus on making the maximum positive effort for our country through job creation. As such, we intend to use this medium to educate, engage and amplify the contribution of the sector to investments and employment generation; thus enabling progress and prosperity to Jamaican citizens.

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