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BPO Jamaica Publications

BPO Rebranding to Global Services Sector


President of the Business Process Industry Association of Jamaica (BPIAJ), Gloria Henry announces that the BPIAJ will be renamed Global Services Association of Jamaica (GSAJ) in keeping with the overall industry rebranding to GSS.

Fargo Electronics Jamaica ships its first batch of printers, assembled in Jamaica, to China.

Employees working in the GSS are welcoming the vast opportunities provided through the industry for professional growth and development.

Anglin Global: the One-Stop Shop for BPO Startups


Omar Anglin, CEO & Founder of Anglin Global shares his story of challenges, success and aspirations for growth. Anglin, the youngest entrepreneur in the BPO sector shows drive and perseverance will amounts to success. 

The BPIAJ hosted its 6th Annual General Meeting. Gloria Henry unanimously voted for a 3rd terms as President. 

BPO Personality of the Month: Conrad Robinson, Regional Manager - Jamaica Promotions Corporation

Marjorie Straw: Transforming Jamaica's Outsourcing Sector


BPO Jamaica chats with Marjorie Straw, Programme Director of skills development for the Global services Sector. 

Find out about what our members are doing. 

ItelBPO Smart Solutions hosted an unforgettable experience for staff and clients.  C4 Global Solutions, Conduent Jamaica and ItelBPO Smart Solutions big on corporate social responsibility. 

BPO Jamaica is two years old!

BPO Jamaica Publications

The Global Services Sector: Bringing Immeasurable Possibilities


The Government of Jamaica is on a path to grow up the global services sector value chain accessing higher end services to create high value jobs.  Find out about the opportunities abound.

Three individuals honoured for their contribution to the growth and development of the BPO sector. Four outsourcing firms awarded for their contribution to economic growth.

Quick highlights of Jamaica's premier Outsource2Jamaica Symposium & Expo 2019. 

Doing it the Conduent Way


Conduent Jamaica celebrated Founder's Day with staff. Learn more about the company through interviews of senior executives and a quick peak into their philanthropic and social responsibility efforts. 

BPIAJ celebrates the successes of 2018 with members. Outsourcing sector on track for 2019; listen to the views of our partners and stakeholders.

Anticipation High for Outsourrce2Jamaica 2019


The BPIAJ will be staging its 2nd Outsource2Jamaica symposium & expo on April 11th & 12th in Montego bay. Jamaica. 

What's new? 

Teleperformance celebrated 20th anniversary in style. ItelBPO Smart Solution cops Frost & Sullivan Growth Excellence Leadership Award 2018.

BPO Jamaica Publications

Lead Story: Gloria Henry re-elected as President of the BPIAJ


The BPIAJ convened its 5th Annual General Meeting where Gloria Henry was re-elected as the President of the Association. Learn more about the elected board and its plans for administrative year July 2018 to June 2019.

What does young business leaders have to say about entrepreneurship in the classroom? Find out more here. 

Vistaprint celebrates 15 years in Jamaica


VistaPrint Jamaica celebrates 15 years in Jamaica with a celebratory party for its employees. Vistaprint featured employees that have been with the company for 15 years. 

BPO Jamaica publication celebrates one year!  

UWI Western Jamaica Campus celebrates 10 years


The University of the West Indies [WJC] celebrates 10 years in Western Jamaica. 

MAJOR MOVES: Learn about some of the BPO's making big impact in the communities.